Frequently Asked Questions
BOOKINGS AND PRICES
WHEN CAN I CHECK-IN? WHAT TIME IS CHECK OUT?
Your room is available for check-in from 4pm and check-out time is before 11am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).
I WILL BE ARRIVING EARLY – CAN I HAVE MY ROOM?
Yes, the price is €50 from 7am to 11am and €30 from 11am to 2pm.
DO YOU ACCEPT GROUP BOOKINGS?
If you are reserving 5 or more rooms for your party please contact us.
HOW DO I MODIFY MY HOTEL RESERVATION?
Call reception but if you have booking through a booking agent call them.
WHAT IS THE CANCELLATION POLICY?
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy or on your confirmation email.
IS IT CHEAPER TO BOOK ONLINE?
Yes, it is cheaper to book on our website.
ARE THE PRICES QUOTED PER ROOM OR PER PERSON?
The prices are quoted per room.
WHAT PAYMENT METHODS ARE ACCEPTED IN THE HOTEL?
We accept all major credit cards & payment options including Visa, MasterCard, Maestro, Diners Club, G Pay and Apple Pay. Please note with the exception of advance payment or prepaid offers, payment for bedrooms will be taken on arrival, however inline with our 48hour cancellation policy the hotel reserves the right to charge a card anytime within this 48 hours, where it it deemed necessary to do so.
HOW WILL MY DETAILS BE USED?
We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.
ROOMS AND FACILITIES
DO YOU HAVE ROOMS AMENITIES?
Your room should have everything you need for your stay but if you require any additional linen, iron, fan or other item, please dial “0” to request items.
DO YOU HAVE SMOKING ROOMS?
Woodford Dolmen is a non-smoking and non-vaping property. Smoking is strictly prohibited in all areas including guest bedrooms. A €300 deep cleaning fee will automatically be charged to any guests found to be in breach of this policy.
CAN THE WOODFORD DOLMEN ACCOMMODATE PEOPLE WITH DISABILITIES?
Yes, all public areas are wheelchair accessible and the lift serves all floors.
DOES THE HOTEL HAVE ANY ACCESSIBLE ROOMS?
Yes, there are accessible rooms with accessible bathrooms.
DOES THE HOTEL ALLOW PETS?
Only guide dogs are permitted in the hotel.
CAN I LEAVE MY LUGGAGE?
Yes, you are welcome to store your luggage with us in our reception area before check-in and upon check-out.
DOES THE HOTEL HAVE INTERNET ACCESS?
Yes, free Wi-Fi internet is available in public areas and all guest bedrooms.
DOES YOUR HOTEL HAVE CAR PARKING?
Yes, complimentary private car parking is available for all our guests.
DO YOU HAVE FAMILY ROOMS AT YOUR HOTEL?
Yes, we have a great selection of family rooms.
DO YOU HAVE INTERCONNECTING ROOMS AT YOUR HOTEL?
No, but we can accommodate guests in adjoining rooms.
DO I HAVE TO PAY A DEPOSIT?
Guests who have guaranteed their reservations with credit card will be asked for pre-authorisation on arrival. Guests paying cash or debit card will be asked for full prepayment of the balance on arrival and may be asked for a further deposit for charging facilities.
WHAT FACILITIES DOES THE HOTEL HAVE FOR CHILDREN?
Discover the magical fairies in our Fairy Garden, Woodford Island and come inside later for a special children's menu.
WHAT IS THERE FOR FAMILIES TO DO IN THE AREA?
Nearby the hotel there are IMC and Omniplex Cinemas, Indoor Play Centres, Trails, and Tourist attractions including Brownshill Dolmen, Huntington Castle and Gardens, Delta Sensory Gardens, The Big Blue Barn, The Chocolate Garden of Ireland, Visual Carlow and Go With The Flow River Adventures.
RESTAURANT
WHAT TIME IS BREAKFAST SERVED?
Breakfast is served from 7am to 10.30 am Tuesday - Friday; and 8 am to 10:30 Saturday - Monday.
WHAT DINING OPTIONS ARE AVAILABLE AT THE HOTEL?
We cater for a wide range throughout the day. From Breakfast, Lunch Menu, Litebites, Evening Menu in The Plum Tree Bistro & Bar. Carvery is still available on Sundays from 12 - 4pm.
TRAVELLING
ARE THERE POWER ADAPTERS IN MY BEDROOM?
Yes, every room is equipped with power adapters, should you require any assistance, please reach out to reception.
WHAT PLUGS/VOLTAGE IS USED IN IRELAND?
Ireland uses standard 230V.
HOW FAR IS THE HOTEL FROM THE TOWN CENTRE?
The Woodford Dolmen Hotel is 2.8 km from Carlow Town, 5 minutes by car.
WHICH IS THE NEAREST AIRPORT?
Dublin airport is the nearest airport, approx. 111km.
WHAT METHODS OF PUBLIC TRANSPORTATION CAN I TAKE TO YOUR HOTEL
Taxi is the best option.
WHICH IS THE NEAREST TRAIN STATION?
Carlow Train Station is 10 minutes away by car.
WHAT ARE THE COORDINATES OF THE HOTEL?
Latitude 52.813761 Longitude -6.951320.
